Refund policy
Return and Refund Policy
Unfortunately we are unable to accept Returns. All sales are final.
The only exception is if we send the wrong item in your Order, in which case we will promptly send you the correct item (at our expense) and accept the Return.
We can only accept Exchanges for items that are defective or arrive damaged. Please contact questions@somethingweird.com within 48 hours of receipt with Order information and pictures showing any damage. We may ask that the damaged item be returned or disposed of. This exchange policy is valid for 30 days from receipt of goods. For damaged items, they can only be exchanged for the same item.
*Due to the impossibility of the PERFECT or PRISTINE Slipcovers, most of these items that we sell may have minor imperfections from time to time, especially as they travel from distributor to shipping facility to customer. Please expect to occasionally receive slipcovers and box sets that have slightly dinged corners, light creases, scuffs, worn edges, etc. These types of imperfections are inherent to the entire manufacturing and distributing process and are to be expected. For these reasons, we will only be considering replacement requests to items with severe damage that was obviously incurred during shipping. Replacement requests for items that we determine to be minor imperfections will not be honored.
If your Order is sent back with a delivery problem (like it was shipped to the wrong address), we will contact the provided email to inform you of the situation and you will need to either pay for re-shipment of your order (unless the fault is on our end) or cancel the order for a refund of just the cost of the items only, shipping costs will not be refunded. You will have 7 days to respond before your order is cancelled for a refund of the cost of the items only.