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File a Complaint
If you have a complaint or wish to report content that you believe violates our guidelines or the law, please use one of the following methods to contact us:
Our team will review and resolve all reported complaints within seven (7) business days. Please provide as much detail as possible when submitting your complaint.
If you have a complaint about our service (including any complaint about content appearing on our site or the conduct of a User), please send your complaint to questions@somethingweird.com, including your name, address, contact details, a description of your complaint, and, if your complaint relates to content, the URL for the content to which your complaint relates.
Following receipt of your complaint of illegal or non-consensual Content, we will:
- Take appropriate steps to investigate your complaint within a timescale appropriate to the nature of your complaint.
- Contact you if we require further information or documents.
- Investigate your complaint in good faith within seven (7) business days.
- If satisfied that the Content is unlawful or non-consensual, we will immediately remove such Content and notify you of our decision by email or other electronic message.
- If satisfied that the Content is not unlawful or non-consensual, we will notify you of our decision by email or other electronic message.
DMCA Policy
If you believe that your copyrighted work has been used or copied in a way that constitutes copyright infringement, please provide us with the following information:
- A physical or electronic signature of the copyright owner or a person authorized to act on their behalf.
- Identification of the copyrighted work claimed to have been infringed.
- Identification of the material that is claimed to be infringing and where it is located on the site.
- Your contact information, including address, telephone number, and email address.
- A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.
- A statement by you, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.
Send the DMCA notice to: questions@somethingweird.com
For other complaints, we will:
- Take appropriate steps to investigate your complaint within a timescale appropriate to the nature of your complaint.
- Contact you if we require further information or documents.
- In good faith, take appropriate actions to deal with the issue raised by your complaint. If the Content breaches our Acceptable Use Policy, we will act quickly to remove such Content.
We are not obligated to inform you of the outcome of your complaint unless it involves illegal or non-consensual content.
If you are a User of our service, you warrant that you will not make any complaint under this Complaints Policy which is wholly unjustified, abusive, or made in bad faith. Breach of this warranty may result in suspension or termination of your User account.
Contact Information:
Lisa Vraney
Something Weird Video, Inc.
PO Box 33664
Seattle, WA 98133
Office: +1-425-290-5830
